Worker sits behind desk in front of a window with hands resting on each other on top of desk, they are smiling and looking at the camera. an assortment of files and folders are in the lefthand side foreground and a computer screen and catalogue in the righthand foreground.

Support

Standby UK is proud to offer the highest level of service and support. It is our goal to always act efficiently, professionally, and support the customer at all steps of the journey.

Two smartly dressed workers are in the centre of the image, one standing and the other sitting at a desk, both are looking down towards documents on the desk, out of sight behind filing trays

We are here to help

Our support doesn’t stop at point of purchase, working closely with our users, we offer ongoing support to ensure the smooth installation and operation of our products.

Regardless of the type of vehicle, or sector, we are here to help.

To raise a support request, visit our helpdesk or use the ‘need help’ widget at the bottom of the page. To check the status of a ticket or consult the knowledge database, please visit the helpdesk.

Contact Us Help Desk

How can we help you?

Approvals

Explanations and terms relating to approvals of our products.

See all approvals

FAQ

We answer your frequently asked questions about Standby UK and it’s products.

Find answers here

Product Warranty

Standby UK warrants the goods and services it provides against defects in material and workmanship.

More about our warranties

Refund and Returns Policy

Your rights to return goods are protected under the Distance Selling Directive.

More about our Refund and Returns Policy